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A.TReDS Ltd.,
A3, 11th Floor, Ashar IT Park,
Road No. 16Z, Wagle Industrial Estate,
Thane (W) – 400604.
To report any grievance, you can contact
 Level |
Category |  Authority |
 Contact details |
 Action |
|---|---|---|---|---|
| Level 1 | Operations, Technical & Others | Customer Support Team | Contact No: 022 6235 7373 Email: helpdesk@invoicemart.com |
Response to be provided to the customer within 2 working days. |
| Level 2 | Operations, Technical & Others | Head – Customer Service(Designated as Grievance Officer) | Contact No: 022 6235 7379 Email: customerservice.head@invoicemart.com |
If the query remains unresolved within 2 working days, it will be escalated to Head – Customer Service and will be responded within 8 working days. |
| Level 3 | Operations, Technical & Others | Managing Director Office | Email: Invoicemart.MDOffice@invoicemart.com | If the query remains unresolved for more than 10 days, it will be escalated to MD of A.TReDS Ltd. and will be responded within 24 hours. |
| Nodal Officer | Meenakshi Agarwal Contact No: 022 6235 7304 Email: nodalofficer@invoicemart.com |
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A.TReDS Ltd.,
A3, 11th Floor, Ashar IT Park,
Road No. 16Z, Wagle Industrial Estate,
Thane (W) – 400604,
Maharashtra, India
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helpdesk@invoicemart.com